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Cascade Companion Care receives “Best of Home Care” Award

Published on Tue, Feb 7, 2012 by JOURNAL STAFF

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Cascade Companion Care  announced that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction.  Awarded to the top 25 percent of agencies in client and employee satisfaction scores from Home Care Pulse, Cascade Companion Care is now ranked among a select few of the best agencies in the country.

“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency.  It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse. 

Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in private duty home care that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.

“Participating in Home Care Pulse provides an objective measure of our performance,” commented Linda Senn, owner.  “We know that every month, a sample of our caregivers and clients will be randomly selected for extensive, candid interviews about their experience with us.  Our monthly data results are the perfect complement to the personal stories and words of appreciation we hear when we visit our clients in their homes.”